RMV structure
The Rhein-Main-Verkehrsverbund [Rhine/Main Regional Transport Association] is a consortium of 15 regional authorities and 11 municipal authorities. The responsibility for rail and bus transport services in the RMV network area has been assigned to RMV by law. In order to carry out their regional responsibilities, the members established the Rhein-Main-Verkehrsverbund GmbH (RMV) in which they together with the State of Hesse are shareholders. The legal framework for local transport services in Hesse provides for the separation of policy requirements and the planning and commissioning of services on the one hand and the delivery of transport services on the other, thereby establishing the role of RMV as a contractor of services and intermediary between the policy-makers and the service providers.
Shareholders in Rhein-Main-Verkehrsverbund GmbH (RMV)
A list of the shareholders of Rhein-Main-Verkehrsverbund GmbH
Name | Form of administration | Website |
---|---|---|
Bad Homburg v.d.H. | Town/city with special status | www.bad-homburg.de |
Darmstadt | Unitary authority | www.darmstadt.de |
Darmstadt-Dieburg | Regional authority | www.ladadi.de |
Frankfurt am Main | Unitary authority | www.frankfurt.de |
Fulda | Town/city with special status | www.fulda.de |
Fulda | Regional authority | www.landkreis-fulda.de |
Gießen | Town/city with special status | www.giessen.de |
Gießen | Regional authority | www.lkgi.de |
Groß-Gerau | Regional authority | www.kreis-gross-gerau.de |
Hanau | Town/city with special status | www.hanau.de |
Hochtaunus | Regional authority | www.hochtaunuskreis.de |
Lahn-Dill | Regional authority | www.lahn-dill-kreis.de |
Limburg-Weilburg | Regional authority | www.landkreis-limburg-weilburg.de |
Main-Kinzig | Regional authority | www.mkk.de |
Main-Taunus | Regional authority | www.mtk.org |
Marburg | Town/city with special status | www.marburg.de |
Marburg-Biedenkopf | Regional authority | www.marburg-biedenkopf.de |
Odenwald | Regional authority | www.odenwaldkreis.de |
Offenbach am Main | Unitary authority | www.offenbach.de |
Offenbach | Regional authority | www.kreis-offenbach.de |
Rheingau-Taunus | Regional authority | www.rheingau-taunus.de |
Rüsselsheim | Town/city with special status | www.stadt-ruesselsheim.de |
Vogelsberg | Regional authority | www.vogelsbergkreis.de |
Wetterau | Regional authority | www.wetteraukreis.de |
Wetzlar | Town/city with special status | www.wetzlar.de |
Wiesbaden | Unitary authority | www.wiesbaden.de |
Hesse | Federal state | www.hessen.de |
The Passenger Advisory Board is a panel representing customers which is firmly anchored in RMV’s organisational structure.
It takes part in RMV projects at the conceptual stage. RMV benefits from the heterogeneous composition of the Advisory Board, the high level of technical knowledge of its members and the practical view from the customer’s own experience. The Passenger Advisory Board at RMV makes a significant contribution to the continuous improvement of the bus and rail services provided, as well as improving customer service and influencing the action taken by RMV through constructive criticism based on the reality. RMV’s panel of customers deals exclusively with issues of regional significance. Issues at the local level are handled by expert passenger advisory boards organised by the local passenger transport organisations.
The RMV Passenger Advisory Board does not serve as a customer complaints body; RMV has its own direct channels of communication for this purpose.
Facts & figures
- Composition: 42 women and men, of whom 27 take part in a private capacity and 15 represent associations and organisations
- Established: 1993
- Term of office: 3 years
- Appointments: Anyone may be approached or apply to join
- Frequency of meetings: Approx. four times a year in different towns and cities in the network area.
Responsibilities
- Examining plans laid before the Advisory Board
- Raising its own issues
Some examples of the achievements
- Introduction of multilingual ticket machines
- Introduction of a station maintenance programme.
- Specification of fittings for platform information point and waiting area facilities
- Drafting a position paper on the fitting-out of new vehicles
- Criteria for the quality management system
- Consultation as part of the creation of the Regional Transport Plan
Contact address for the RMV Passenger Advisory Board
Rhein-Main-Verkehrsverbund GmbH
Fahrgastbeirat
Alte Bleiche 5
65719 Hofheim am Taunus
E-Mail: fahrgastbeirat@rmv.de
Local passenger advisory boards
The following local passenger transport organisations, regional authorities and transport companies appoint their own passenger advisory boards:
Name | Website |
---|---|
Darmstadt-Dieburger-Nahverkehrsorganisation (DADINA) | www.dadina.de |
Hanauer Straßenbahn (HSB) | www.hsb.de |
Kreisverkehrsgesellschaft Main-Kinzig | www.kvg-main-kinzig.de |
Kreisverkehrsgesellschaft Offenbach (kvgOF) | www.kgvof.de |
LNVG Kreis Groß-Gerau | www.lnvg-gg.de |
Lokale Nahverkehrsorganisation Offenbach (NiO) | www.nio-of.de |
Main-Taunus-Verkehrsgesellschaft (MTV) | www.mtv-web.de |
Odenwald-Regional-Gesellschaft (OREG) - Geschäftsbereich Nahverkehr | www.odenwaldmobil.de |
Regionaler Nahverkehrsverband Marburg-Biedenkopf (RNV) und Stadtwerke Marburg für die Stadt Marburg und den Landkreis Marburg-Biedenkopf | |
Rheingau-Taunus-Kreis | www.rheingau-taunus.de |
Stadtwerke Rüsselsheim | www.stadtwerke-ruesselsheim.de |
traffiQ Lokale Nahverkehrsgesellschaft Frankfurt | www.traffiq.de |
Verkehrsgesellschaft Lahn-Dill-Weil (VLDW) und Stadt Wetzlar für Lahn-Dill-Kreis und Wetzlar | |
Verkehrsgesellschaft Lahn-Dill-Weil (VLDW) für den Landkreis Limburg-Weilburg | www.vldw.de |
Verkehrsgesellschaft Oberhessen (VGO) für Landkreis Gießen, Vogelsbergkreis und Wetteraukreis | www.vgo.de |
Verkehrsverband Hochtaunus (VHT) | www.verkehrsverband-hochtaunus.de |