Do you have specific questions, need information about timetables or fares, or would like to book an On-Demand Shuttle (Colibri) in Hofheim or Eppstein, or a call-ahead shared ride service (AST)? We are happy to help.
You can reach us daily from 6.00 AM to 1.00 AM via our AST/Colibri hotline or customer service phone line. Call charges depend on your provider’s standard rates, no additional per-minute fees apply. Of course, you can also contact us by email at any time.
Service numbers
AST/Colibri: +49 6192 20026-26
Customer Service: +49 6192 20026-21
Fax: +49 6192 20026-31
Adult season tickets: +49 6192 95109-81
Hessen student ticket: +49 6192 95109-82
Reimbursement (161 HSchG): +49 6192 95109-83
Press office: +49 6192 95109-80
Data protection: +49 6192 95109-89
Email contacts
Customer service: service@mtv-web.de
Administration: office@mtv-web.de
Reimbursements: erstattung@mtv-web.de
Press inquiries: pressestelle@mtv-web.de
In-Person Support
You are also welcome to visit our service office at the MTV headquarters or the RMV Mobility Center in Hofheim:
Am Untertor 6
65719 Hofheim am Taunus
Phone: +49 6192 20026-21
Fax: +49 6192 20026-31
Email: service@mtv-web.de
Opening hours: Monday to Friday: 8.00 AM to 12.00 PM and 1.00 PM to 4.00 PM
