Frequently asked questions about RMVplus: Innovation platform

  • RMV is constantly working to develop innovative, customer-centred products and services. The focus here is on integrating innovative mobility offers from various partners in the RMV area, such as bike sharing, e-scooters and flexible on-demand offers.

    The RMVplus app is used to test and continuously develop newly developed services. As a user of RMVplus, you are the first customers to test these new services and share your experiences and suggestions with us. Our aim is to integrate the services successfully trialled in the RMVplus innovation platform into the RMVgo app. During the trial phase, we recommend that you also use the RMVgo app in tandem with RMVplus so that you can continue to access the tried-and-tested functions and services relating to bus and rail information and tickets.

  • Bikesharing (Nextbike), e-scooters (TIER) and the RMV on-demand services (Colibri in Hofheim, Lahnstar in Limburg, SiGGi in Kelsterbach and EMIL in Idstein) are currently integrated.

    There are plans to integrate further providers. You will be informed about this on the app.

  • There are no costs for using the RMVplus app itself. Costs are incurred when booking and using offers. These prices are based on mobility providers’ tariffs and can be viewed in the app at any time before you make a booking.

  • As a first step, RMVplus gives you the option of conveniently booking and paying for various sharing and on-demand offers on an app. It is not possible to directly purchase RMV tickets in the RMVplus app in this first phase of the trial; this will continue to take place in the RMVgo app. If the mobility platform trail on RMVplus proves successful, we plan to integrate the offers into the RMVgo app.