How do I set up SEPA Direct Debit as a payment method?

For new customers:

The SEPA direct debit can be deposited during the new registration process, including registration for the RMV-HandyTicket service. As part of the new registration process, you will be asked to enter your payment method. Here you can choose between SEPA direct debit and credit card. When depositing a SEPA direct debit, you will be asked to confirm your bank details with your online banking login. The Tink procedure is available for this purpose. If you do not use online banking, we offer you an alternative: payment by credit card. This protects you and us from data misuse.

For existing customers:

If you have already stored a payment method in meinRMV in the past, you can change this to SEPA direct debit. When depositing a SEPA direct debit, you will be asked to confirm your bank details with your online banking login. The Tink procedure is available for this purpose. If you do not use online banking, we offer you an alternative: payment by credit card. This protects you and us from data misuse.
 

To set up the SEPA direct debit scheme, proceed as follows:

  • Call up the meinRMV customer portal and navigate to "RMV-HandyTicket → Settings → Change bank details" in the menu bar
  • Please click on the (radio) button "Payment by SEPA Core Direct Debit" in the corresponding dialogue for depositing the means of payment. Tink's procedure for confirming your bank details is as follows:
  1. Please select the country according to your IBAN abbreviation (for Germany, for example, DE).
  2. Agree to Tink AB's terms and conditions and privacy policy.
  3. Please select the bank where you hold your bank account.
  4. A dialogue window for your bank's online banking will open. Please log in to your bank with your online banking details.
  5. Please select the bank details you wish to use to pay for your ticket.
  6. Please issue the new SEPA direct debit mandate for the newly selected SEPA direct debit details
  7. Your new SEPA direct debit details can now be used for the upcoming purchase process.

Note: RMV only receives the information about your IBAN and BIC in the online banking system. Tink AB and RMV have no access to your online banking data (user name and password). The procedure and security rules for the confirmation of bank accounts are regulated by an EU directive (Payment Services Directive 2).